If you order and pay before 3pm on business days, your delivery will be shipped that same day
If you order and pay before 3pm on business days, your delivery will be shipped that same day. You will receive an e-mail with a Track & Trace code which allows you to track your shipment.
FOR ORDERS THAT ARE PAID WITH KLARNA, YOU WILL RECEIVE THE INVOICE IN YOUR KLARNA ACCOUNT.
Wimperextensions benodigdheden is not responsible for any delays that occur at PostNL.
If you order and pay before 15:00 on working days, your order will be shipped the same day. You will receive a Track & Trace code via email with which you can track your order via the link in the email.
*We only ship parcel post. This is because letterbox mail is more often lost and cannot be traced and parcel post can be traced for 99%. In addition, we strive to ensure that everyone receives their order on time.
Overview shipping costs excluding VAT:
- The Netherlands; € 6,95 ( free from €75,- ex VAT)
- Belgium; € 8,75 (free from €150,-ex VAT)
- Germany; € 9,75 (free from €150,-ex VAT)
- France; € 13,50 (free from €250,-ex VAT)
- Italy; € 14,25 (free from €250,-ex VAT)
- United Kingdom; € 17,00 (free from €250,-ex VAT)
- Switzerland; 21,75 (free from €250,-ex VAT)
- Other countries; € 25 (free from €250,-ex VAT)
DO YOU HAVE A PRE-ORDER IN YOUR ORDER?
Do you have a pre-order in your order? Your order will then be shipped as soon as the pre-order has been placed. This means that it often takes a few days longer than normal. We always only put a product on pre-order when we are sure it is on its way.
DO YOU WANT TO PICK UP AN ORDER?
On the left side of your shopping cart you will find the option to pick up. You can then choose from our options in time and day that we have to pick up. If you choose to pay in cash, please bring as appropriate as possible. We make sure your package is ready.
ALL ABOUT RETURNS
If you return an order, the following conditions apply: Prior to a return shipment, you must request permission from the customer service of wimperextensions benodigdheden by sending an e-mail to firstname.lastname@example.org. Describe the reason for the return, your name and order number and wait until we agree.
We will send you the return shipping label if you agree. This will be deducted from the amount that will be refunded at your own choice of return.
THE COST OF RETURN SHIPMENT IS FOR THE BUYER UNLESS AN INCORRECT DELIVERY TAKE PLACE.
- Eyelash extensions supplies cannot be held liable in case of loss of the return shipment for shipments that are returned on their own initiative.
- Shipping costs incurred when placing the order if both the return is through your own fault or reason for your own costs.
- We will only take back items that are unopened and the items are still in the original packaging
- Eyelash extensions supplies only accept returns that have been registered by e-mail, are unopened and the items are in the original packaging. A return must also take place within 14 days from the order date.
ITEMS THAT WE DO NOT ACCEPT RETURNS BECAUSE OF HYGIENE AND SAFETY ARE
- Liquids/liquids that are not sealed.
NEVER SEND ANYTHING RETURN. UNANNOUNCED PACKAGES WILL BE REJECTED.
Returns that are sent in against approval or are sent unannounced will be refused or not processed until contact is made on your own responsibility.
WHAT HAPPENS IF YOU RETURN SOMETHING WE DO NOT RETURN?
If you return products that are not allowed to be returned, we will not do anything with this until you come to collect them or have them shipped again at your own expense.
Do you have any questions, or are some things unclear? Please dont hesitate to contact us.Contact me about